Service

Comprehensive documentation for clarity and transparency

The Technical Documentation department ensures the availability of complete, up-to-date documentation for the entire product range in all the relevant languages.

High-tech equipment with customised support

Impressive ultra-modern workshops with the latest diagnostics equipment enable precise fault diagnosis and quick calculations.

And if a repair is required, our CLAAS service partners have specialist tools which allow them to carry out repairs at minimum cost.

We reach you quickly and know straight away what needs to be done.

If there's a problem our service engineers will be on the scene in a very short time. Trained and equipped to the highest standards and able to draw on a wealth of experience, they are ideally qualified to identify the appropriate solution. We then coordinate immediate delivery of the required part to your site. But we also understand that good service doesn't just mean quality and reliability – it has to be affordable, too. After all, we want to ensure you are able to keep on working not only reliably, but cost-effectively, too.

We can resolve problems at your site. Even though you might not see us.

The wireless networking functionality of CLAAS TELEMATICS in your harvesting machine offers you more than economic benefits as you work: you also get rapid assistance from the CLAAS service technicians. Mobile telephony and Internet technology are used to transmit the data for the particular machine to the technician's diagnostic equipment or computer. The technician can then make the correct diagnosis from wherever he or she is, and then come directly to you with any replacement parts which are required. The time saved allows you to make better use of your machine.